Frequently Asked Questions

Everything you need to know about Base47 plugins, licensing, and support.

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General Questions

Base47 is a professional WordPress plugin ecosystem designed for developers who want full control over their websites. Our flagship product is the HTML Editor, which features a Monaco-powered code editor that lets you write clean HTML, CSS, and JavaScript directly in WordPress without the bloat of traditional page builders.

Base47 is designed for developers and those comfortable with HTML/CSS. If you can write HTML, you'll love Base47. For non-developers, we recommend starting with our pre-built templates which require minimal coding knowledge.

Yes! Base47 works with any WordPress theme. Our Canvas Mode even lets you bypass your theme completely for pure HTML output, giving you total control over your page rendering.

Base47 supports WordPress 5.8 and above. We recommend using the latest version of WordPress for optimal performance and security.
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Licensing & Pricing

Free: Includes the HTML Editor with basic features, perfect for personal projects.
Pro: Adds premium templates, advanced widgets, priority support, and unlimited site usage. See our pricing page for detailed comparison.

Yes! Our Pro and Business licenses allow usage on multiple sites. Free version can be used on unlimited sites but with limited features. Check our pricing page for specific site limits per license type.

Absolutely! Base47 is perfect for client work. Our Business and Unlimited licenses are specifically designed for agencies and freelancers building sites for clients.

We offer a 30-day money-back guarantee. If you're not satisfied with Base47, contact us within 30 days of purchase for a full refund. See our refund policy for details.

Yes, subscriptions auto-renew to ensure uninterrupted access to updates and support. You can cancel anytime from your dashboard, and you'll retain access until the end of your billing period.
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Technical Support

Free users can access our documentation and community forums. Pro users get priority email support with 24-hour response times. Business and Unlimited users get priority support with faster response times and direct access to our development team.

We typically respond within 24-48 hours on business days for Pro users. Business and Unlimited license holders receive priority support with response times under 12 hours.

Yes! We offer custom development services for unique requirements. Contact us with your project details and we'll provide a quote.

Visit our documentation page for detailed guides, tutorials, video walkthroughs, and API references.

Features & Functionality

Canvas Mode is a unique feature that outputs pure HTML without any WordPress theme interference. It's perfect for landing pages, custom designs, or when you want complete control over your page output without headers, footers, or theme CSS.

Yes! Pro users can import and export templates, making it easy to reuse designs across multiple sites or share templates with team members.

Base47 is designed as an alternative to traditional page builders, giving you direct HTML control. However, it can coexist with other page builders on your site if needed.

Absolutely! Base47 gives you full control to write custom CSS and JavaScript. You can include inline styles, external stylesheets, and custom scripts directly in your HTML.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.